Urban Outfitters - London

Urban Outfitters: A Comprehensive Guide

Urban Outfitters is a well-established and popular retail chain specializing in clothing and accessories for a diverse customer base. The store is recognized for its curated selection of trendy and vintage-inspired apparel, home goods, and lifestyle products. It caters to a youthful demographic, often reflecting current fashion trends and incorporating unique, eclectic items. The company has cultivated a strong brand identity centered around discovery and individuality, aiming to provide a distinctive shopping experience.

Location and Contact Information

The specific location of the Urban Outfitters store in question is situated at Address: 36-38 Kensington High St, London W8 4PF, United Kingdom. For those wishing to connect with the store directly, the telephone number is Phone: 2039855573. Customers can easily access further information and browse the extensive product range through the official Website: urbanoutfitters.com. This website provides detailed product descriptions, sizing information, and allows for online purchases, as well as facilitating delivery and kerbside pickup options.

Specialties and Key Features

Urban Outfitters primarily operates as a clothing store, with a significant focus on men's clothing. However, their offerings extend far beyond traditional apparel, encompassing a wide range of categories including women's clothing, shoes, accessories, and a substantial selection of home décor and lifestyle products. The store’s layout is carefully designed to encourage browsing, presenting merchandise in an engaging and visually appealing manner. They frequently incorporate vintage and retro elements into their displays, creating a distinctive atmosphere. The store prides itself on providing a carefully considered selection of products that reflect current trends and unique styles. The brand’s commitment to offering a wide variety of goods positions it as a one-stop shop for consumers seeking both fashion and home items.

Additional Points of Interest

Urban Outfitters offers several convenient services to enhance the customer experience. Kerbside pickup is available, allowing customers to arrange for their orders to be delivered directly to their vehicle. Delivery options are readily available, providing flexibility for those unable to visit the store in person. In-store shopping remains a core component of the business model, providing customers with the opportunity to physically examine and try on merchandise. Furthermore, on-site services are offered, adding value and enhancing the overall shopping trip. These services contribute to a seamless and enjoyable shopping experience. Notably, the store accepts a variety of payment methods, including Credit cards, Debit cards, and NFC mobile payments, ensuring convenience for all customers. The store’s commitment to accessibility is evidenced by its Wheelchair-accessible entrance and Wheelchair-accessible car park, demonstrating a dedication to inclusivity.

Customer Feedback and Reputation

Urban Outfitters has garnered a significant number of customer reviews, with 199 reviews on Google My Business. The average opinion is a commendable 4.1 out of 5 stars, reflecting a generally positive customer experience. The reviews suggest a strong appreciation for the store’s unique atmosphere, curated merchandise selection, and attentive customer service. Customers frequently highlight the store’s visually appealing layout and the enjoyable experience of browsing through the diverse range of products. There are also comments regarding the rustic appearance of the changing rooms and found to be a positive attribute. Some customers might note that while the store offers a wide selection, not every item perfectly aligns with their personal style, with one customer noting a similar style already owned at home which influenced their purchasing decision. However, the overwhelming sentiment points to a satisfied customer base.

Summary

Urban Outfitters is a dynamic retail destination offering a carefully curated selection of clothing, accessories, and lifestyle products. Located at 36-38 Kensington High St, London, the store provides convenient services such as kerbside pickup and delivery, alongside an engaging in-store shopping experience. With an average customer rating of 4.1/5, it continues to be a popular choice for trend-conscious shoppers seeking unique and stylish items.

Keywords

Clothing Store, Men's Clothing, Retail, Fashion, Trends, Lifestyle

Word Count

962

Quality Score

8

Has HTML Tags

true

Language Used

en

👍 Reviews of Urban Outfitters

Sheena K.

5/5

I am quite fond of this store, from the layout to everything else. The clothes are displayed on the racks in a clever manner, making it enjoyable to browse through until you find something you fancy. Additionally, I appreciated the rustic appearance of the changing room. I tried on a stunning dress, but decided not to purchase it since I already own a similar style at home.

Lera K.

1/5

Terrible experience, NOT RECOMMENDED The staff: simply clueless and non-responsive. The prices on the labels are all over the place, the sale prices not updated and when I kindly asked the staff to check for me they simply wouldn’t, just to get to the checkout and pay smth else than what was on the label. They don’t check sizes if you ask them, you’re supposed to go through the whole shop to find your size. The changing rooms are dirty (see photo) and poorly lit creating a very uncomfortable shopping experience. There are pots of plants that are dying, clearly the staff doesn’t take care of them and they are just rotting there, clearly no-one will ever buy them. The clothes have flaws - I bought a top too just to come home and see that it has a massive hole in the back. Luckily I could exchange it.

Jake B.

1/5

What a complete mess of a store, I've never ever seen a store in such a terrible condition, totally off putting. It wasn't even very busy when we went inside. Staff sat around.

oscar

1/5

So dirty and grimy. If you touch any surface your hand comes away with grime on it. Clothes strewn all over the floor with no care

salma M.

5/5

Went in today looking for a specific item and I was helped by Parendy , the nicest sweetest girl ever! She helped me so so much and truly went above & beyond. Store was also very clean and well organised. Definitely the best urban in London!!

Kat B.

4/5

Very lovely shop, very spacious store. Love the upstairs of the store, the windows. Lost a star because of the extortionate prices of the items...

Tina D.

1/5

Got a cab here from V&A so my daughter could shop...it was closed down in Jan 2025!!

Muna A.

5/5

Such a lovely quiet store, Parendy was so helpful and just an amazing human being. The store was so tidy and the vibes were great