Urban Outfitters - London

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Urban Outfitters

Urban Outfitters is a popular clothing and lifestyle retailer known for its unique and trendy offerings. Located at 6, Urban Outfitters, The Exchange, 132 Commercial St, London E1 6AZ, United Kingdom, the store is easily accessible and offers a wide range of products for both men and women.

Specialties and Services

The store specializes in clothing, gift items, home goods, men's clothing, and women's clothing. Customers can enjoy various services such as delivery, in-store pick-up, on-site services, and wheelchair accessibility. The store accepts credit cards, debit cards, and NFC mobile payments for convenience.

Opinions and Reviews

Urban Outfitters has received 313 reviews on Google My Business, with an average rating of 3.9 out of 5 stars. Many customers appreciate the friendly and helpful staff, as well as the store's layout and atmosphere. Some reviewers mention that the clothing items are pretty and of good quality, although they may be on the pricier side. Overall, the store provides a positive shopping experience for its clientele.

One customer mentioned, "The cashier was really nice. The clothings were pretty but they were really costly. Anyway I bought two and am amazingly satisfied with these clothes." Another customer praised the service, stating, "Served by the sweetest and kindest girl she had blonde curly hair and patchwork tattoos one of the nicest people I’ve came across in London lol" while another customer shared, "Great store, nice layout, very friendly and helpful staff."

👍 Reviews of Urban Outfitters

Dea L.

5/5

The cashier was really nice. The clothings were pretty but they were really costly. Anyway I bought two and am amazingly satisfied with these clothes.

georgia

5/5

Served by the sweetest and kindest girl she had blonde curly hair and patchwork tattoos one of the nicest people I’ve came across in London lol

Roger S.

5/5

Great store, nice layout, very friendly and helpful staff.

R B.

5/5

Always love to pop into an UO store and East London one is no exception: merchandise so creative, fun browsing, friendly cool staff, always something new to see and great sale and vintage. It's just difficult to not buy anything. This one is smallish, all on one floor, but one can still easily lose an hour. What retail is all about.. nothing like an UO store!

A.

5/5

I’ve came across a staff her name is Saarah. She was super sweet, friendly and welcoming. I appreciate her recommendations and advice.

Lori H.

1/5

The security guard acts like they own the store and racially profile customers and follow them around

Xifan C.

1/5

Bad attitude of one female staff at the cashier. Very unprofessional, couldn’t solve problems of my account, talked to me in a voice so low that I couldn’t hear anything, and even tried to let me, the customer, to bring the shopping basket to the door after I purchased a bag of stuff. Especially meanwhile there were other shopping baskets collected by staff just on the shelf behind their counter. After I questioned this to her, she asked another male staff at the cashier if they CAN collect the baskets and he said yes and took the basket. Very unpleasant and unhelpful checking out experience, felt very uncomfortable and won’t be going again.

Mathilde L.

5/5

I came to the shop with just a picture of a top I liked and the staff has been so so so helpful looking into it and trying to help, I ended up picking something else that they recommended and loved it even more !!! I only got Hanna’s name but got helped by multiple of them !!