Preactive IT Solutions - Houston, Texas

Preactive IT Solutions: A Comprehensive Guide

Main Services

Preactive IT Solutions offers a wide array of services designed to anticipate and mitigate potential IT issues, ensuring businesses in Houston run smoothly and securely. Their key services include:

• Managed IT Services: Proactive management of IT infrastructure to prevent downtime and ensure optimal performance.
• Cybersecurity Awareness Training for Employees: Educating staff on best practices to minimize security risks.
• Managed Cloud Security Services: Protecting cloud environments with real-time monitoring and threat detection.
• Cybersecurity for Construction & Engineering Firms: Tailored security solutions to safeguard industry-specific data and operations.
• Zero Trust Security: Implementing strict identity verification and access controls to enhance security.
• Ransomware Defense: Proactive measures to prevent ransomware attacks and effective response strategies in case of an incident.
• End Point Detection & Response: Real-time monitoring and response to threats at the endpoint level.
• Security Assessment: Evaluating and improving an organization's security posture with expert analysis.
• Advanced Security of Microsoft 365: Enhancing the security capabilities of Microsoft 365 to protect against evolving threats.
• Microsoft 365 Migration Services: Seamless transition to Microsoft 365 with expert guidance and support.
• Seamless Collaboration from Job Site to Office: Enabling effective communication and data sharing between remote and on-site teams.
• Microsoft 365 Support: Ongoing assistance and troubleshooting for Microsoft 365 users.
• Microsoft Azure Support: Expert guidance and management for Azure cloud services.
• Maximizing ROI with M365: Helping businesses unlock the full potential of Microsoft 365 to drive productivity and growth.
• Managed Cloud Services: Expert management of cloud environments to ensure optimal performance and security.

Location and Access

Preactive IT Solutions is conveniently located in the heart of Houston at

The office is situated in the Energy Corridor district, providing easy access to major highways such as I-10 and the Sam Houston Tollway. Clients can reach the office via public transportation using the METRORail Red Line, with the closest station being the Addicks Park & Ride. Visitors can also take advantage of the wheelchair-accessible car park and entrance for added convenience.

Featured Characteristics

Some standout features of Preactive IT Solutions include:

• Proactive Approach: Their philosophy focuses on anticipating and preventing issues rather than reacting to them after they occur.
• Expert Team: The team consists of experienced professionals dedicated to staying up-to-date with the latest IT trends and best practices.
• Customized Solutions: They offer tailored IT solutions that cater to the unique needs and goals of each client.
• 24/7 Support: Preactive IT Solutions provides round-the-clock assistance to ensure businesses can rely on their IT infrastructure at all times.
• On-Site and Remote Services: They offer both on-site and remote support options to accommodate clients' preferences and needs.
• Online Appointments: For added convenience, clients can schedule appointments online to ensure timely and efficient IT support.

Practical Information

Preactive IT Solutions can be contacted via phone at 8329446250 or through their website, preactiveit.com. Their business hours are Monday to Friday, 8:30 AM to 5:30 PM, but they offer 24/7 support for managed services clients.

Positive Aspects from Reviews

With an average rating of 5/5 from 118 reviews on Google My Business, Preactive IT Solutions has made a strong impression on its clients. Some positive aspects mentioned in the reviews include:

• Excellent Customer Service: Many clients praised the friendly, professional, and responsive nature of the Preactive IT Solutions team.
• Efficient Problem Resolution: Several clients highlighted the quick and effective resolution of their IT issues by the Preactive IT Solutions team.
• Proactive Approach: Some clients appreciated the proactive measures taken by Preactive IT Solutions to prevent issues and ensure optimal IT performance.
• Expert Knowledge: Many clients commended the team's deep understanding of IT and their ability to provide tailored solutions that meet specific business needs.

❓ Frequently asked questions about Preactive IT Solutions

👍 Reviews of Preactive IT Solutions

Orebotse M.

5/5

J.T was really awesome. I like that he could help me, help him so that he could get it right to help me. That was awesome! Even after our communication got disconnected, in the space of the 'username' him and I were communicating, writing each other messages and that was super cool to connect with someone like that half way across the world. We were in proper sync! Great job J.T!

Lisa T.

5/5

Wyatt was onsite to help with setup and installation of five devices. He did this quickly and efficiently. Our employees were back up and running in a few short hours!

Kay G.

5/5

Preactive I cannot tell you how many times we have had to call, they always go above and beyond to resolve any issues in a prompt manner! We have had the privilege of getting to know the staff very well, the problem solves the issues as a TEAM!!! LOVE OUR IT GUYS! Marlon ,Grant ,JT, Chris, Steven even Jake super GROUP

acct

5/5

Jess, Marlon, JT, Ryan are the best.... they are quick at fixing my unsolved problems and patient with me when I am not good with software terminology. Preactive IT Solutions is fast and ready to help out in any small situation.

Dustin A.

5/5

Preactive is the best in this business! They are quick at solving any solution and are very friendly and professional. I will be recommending them to anyone with any IT needs.

Alan F.

5/5

Preactive has GREAT Service! The support line is answered by a real person that is usually able to take care of the issue without having to transfer, call back or set up a ticket. Jess is the name of the support tech that helped me, but all of our employees report the same great service no matter who answers their call. Preactive is the 4th IT firm we have used, and by far the best! Please keep up the great work! Alan Fritsche, Owner.

Rick R.

5/5

I have used Preactive IT for my business for over 7 years. I have nothing but positive things to say about Charles and his team. His staff and techs are very helpful and knowledgeable. Specifically, Dave Liebl is the tech that has been servicing my account and he has done an excellent job over the last few years. I highly recommend Dave because of his expertise. Dave takes the time to explain and resolve any issues or provide recommendations.

Kurt M.

5/5

My experience with Preactive IT has been very good! Anytime I call for a solution, someone is available to help fix the issue! I consider myself very tech-oriented, so I mostly troubleshoot on my own, but every issue I've come to Preactive with has been solved within the same day!