Telford Colliers Way Argos

Have used argos for 40 + years. Telford is my nearest store and I have had nothing but the best customer service. All ways get a please and a thank you from the staff. Have had larger items delivered and again excellent service. On time and polite helpful delivery men .

My wife came in today to take back a Dyson hairdryer as I had ordered the wrong one as my daughter needs the diffuser attachment a she has curly hair. They refused to take it back as they said it had been opened, yet we didn't even actually take it out of the packaging. She was also spoken to like dirt by employees that have no manners when we were going to order the more expensive one with the attachments anyway.

Horrible customer experience. Refund nightmare Refund refused due to dust on the lug and therefore marking in a non sellable condition. Aswell as making it a very Anxious and stressful experience would not recommend at all. The Telford store and Argos

I had a terrible experience with this store on 24th November 2024. Despite their advertised hours stating they were open until 4 PM, the store was unexpectedly closed when I arrived to collect my item after receiving an email notification. I wasn't the only one—there were several frustrated customers who had wasted time and money, some on taxis like myself. What made the situation even worse was the lack of communication. The store phone went unanswered, and the customer service hotline was an endless loop of automated messages with no real help. This level of service is unacceptable. If you can’t adhere to your own hours or provide proper customer support, it creates a very negative experience for loyal customers. Very disappointed and unlikely to return.

Such a poor/racist customer service. Came to collect my order. Staff just ignored me while I waited to be attended to and they were attending to others that came after me. I called the attention of a member of staff who said have you given your code to the staff standing at the entrance I told him there is no sign telling one what to do moreover none of the staff approached me when I entered and I can clearly see they were approaching others. You clearly haven’t been training your staff properly nor put up the right signs to guide customer. I have been an argos customer for a long time. All of the argos shop I have been to, you go to the till and get attended to, but in this shop you modified you procedures without properly guiding your customers.

Problem with entrance door, so I ended up traveling twenty miles three days running before I could collect my already paid for my item, which cost ten pounds, cost more in time and fuel. Plenty of staff hanging around doing sod all!!! Won't bother using this place again. !!!!😡😡😡😡

Horrible attitude by one member of staff after returning an item bought last week as I bought the incorrect ones , argos used to a great place to buy things, never again ,

Went into store to order and pay- without a click and collect or pre-ordering… what a mistake- the touch screen till didn’t produce a receipt, 20 minutes later and they still won’t give us our product. The attitude of the staff stunk. Ended up demanding a refund which was even more hassle than it was worth Blonde “manager” took far too long to get into any form of action to resolve the issue Dark haired woman, had an extreme attitude issue and lacked any form of customer service competence. Keep out stores alive- for what?!