Printsome - T shirt printing - London

Printsome - T shirt printing

Printsome is a leading custom t-shirt printing company located at 120 Cavell St, London E1 2JA, United Kingdom. They offer a wide range of t-shirt printing services including digital printing, embroidery, and screen printing. Their specialties include custom t-shirt store, digital printing service, embroidery service, and screen printer.

Printsome provides convenient options such as delivery, in-store pick-up, and accepts major credit cards and debit cards for payment. They have received 20 reviews on Google My Business with an average rating of 3.2/5.

Characteristics and Services:

• Custom t-shirt store
• Digital printing service
• Embroidery service
• Screen printer

Location and Contact Information:

• Address: 120 Cavell St, London E1 2JA, United Kingdom
• Phone: 2035982599
• Website: printsome.com

Other Points of Interest:

• Delivery
• In-store pick-up
• Credit cards
• Debit cards

Opinions and Reviews:

• This company has 20 reviews on Google My Business
• Average opinion: 3.2/5

👍 Reviews of Printsome - T shirt printing

Hannah M.

1/5

Finally received my order, the first one never showed up. The hoodies arrived with the wrong colour logo, completely different to what they previously printed. No idea how as this was a repeat order with the same artwork. After weeks of chasing and e-mailing Ryan and their advice@ mailbox requesting a replacement or refund I couldn't get an answer, absolutely terrible service. Finally managed to get through on the phone and was told that they would process a refund. I would not recommend this company at all. Awful experience. I would give it 0 stars if it allowed me to.

Sam J.

5/5

We have been using Printsome for our T-Shirt business for 3 months now and are very happy with their service. Our T shirts are printed on demand from the customers order which is always a smooth process. If there are any issues, the customer service is second to none, which such an important factor for us. Also the print quality is brilliant with swift delivery. One criticism would lie in the catalog range, which is good but could be better, ie colors and products. Overall very happy so far, Thank you Printsome!

Ali

1/5

Buyer beware. Supplier here who never got paid. I know of one other in our position. Shipping/logistics company - Ed Adorno, CEO / owner, dodged our calls and laughed at our request for payment.

ed B.

1/5

Dreadful customer service and do not stick to their word. T shirts were ordered but failed to arrive in time for the event. Ryan agreed to issue us a full refund and has since not done so. He and the rest of the company are now avoiding all communication and not replying to any emails/phone calls. Really, really poor.

Paul S.

1/5

If I could give no stars then I would. Our company spent over £500 for t-shirts where the printing quality is so bad we can not sell them. We reached out to explain that the t-shirts looked nothing like the proof and were told that we were advised against THAT type of print as it wouldn't look great... which is untrue! After lots of back and forth-ing we were offered a partial refund (not even to re-print the shirts) and as they simply wouldn't accept responsibility and give us a full refund, I had no other choice than to accept or take them to small claims (which I was tempted to do if I had the time and resources), knowing the stock wasn't fit for re-sell. I asked what the partial refund would be on 3-4 separate occasions and had NO reply. Be careful. This company are scammers. All the care about is a quick buck. They do not care about their customers or their feedback and have royally screwed our small independent company over.

Kaedi K.

1/5

This company has no respect for the person on the other side of the phone, I asked simple questions to which the guy talking to me raised his voice at me. All of this because he didn't want to take the time to understand my question and for me to explain what I was trying to ask. Disgusting attitude I then said fine I will ask for a quote because he couldn't remember the prices an wouldn't offer to discuss them to which he then said there is no point in giving a price if I have no store! how can I create a business plan and store without prices?! such a shame he had to have such a terrible attitude.

Cormac K.

1/5

Why trust a company that can't even position a logo correctly on the chest of a teeshirt? We are a small business and we decided to have garments produced for merchandise and to give away to our guests/customers. After looking at a few options we decided to go with Printsome. We had looked at their reviews and they seemed good. Initially, we sent them our design for a very simple teeshirt and sweatshirt. Along with the design we sent very clear specific instructions about the placement of the logos. We did not just do this once, over the course of design process, about 30 times, we instructed their designer 6 times where to place the logo. 6 times! We informed them at the very beginning of the process in writing and in the design layout that we produced. We even wrote it twice in large bold writing. Basically, we instructed them to place the logo at 115mm from the neckline to the central axis of our logo. 6 times! Instead, they have placed the logo at 155mm from the neckline or 115mm to the top of the logo. Whats the big deal? Well, how Printsome placed the logo results in a logo that is closer to to the stomach than the chest. It means we have over a €1000 worth of garments that we can't sell or give away as they look so bad. The image of our brand/company is very important to us and this is something that we can't compromise on. After we pointed out the issue to Printsome they weren't very helpful and their response was that it was our fault. (after instructiing them 6 times, it was our fault!) As we had approved their draft layout with the measurement of 115mm we assumed that this was to the centre of the logo but no, according to Printsome it was to the top of the logo. Which to be fair was far from clear and if we had thought for a second that it was to the top of the logo we would have never approved it. Why would we?! Given that we had spent a lot of effort instructing them where to place the logo... over 6 times! We never assumed that they could actually be so incompetent. Eventually, Printsome offered to cover the cost of reprinting the teeshirts but we would have to foot the bill for the "expensive" sweatshirts. An offer we refused on principle and as we're a small company we simply can't afford to pay twice for sweatshirts that should have been printed correctly the first time around. We feel that we have been treated incredibly poorly by a company that really should admit to their incompetence. If you've been instructed 6 times where to place a logo and you still mess it up would you not feel responsible? Given that this is something that they do for a business would it not be reasonable to assume that this could be done correctly? Sadly for us this was beyond them and we'd urge anyone reading this review to select another company for their printing needs. Cormac @ Cycle Sierra Nevada

Brita G.

5/5

The quality of garments is really high, the tee shirts are soft and comfortable. Full variety of printing methods. Customer advice associates are really friendly and knowledgeable and work hard to get the best price on orders. Highly recommended.