Free People - London

Free People

Free People es una tienda de ropa de mujeres con varias ubicaciones en todo el mundo, pero su tienda principal se encuentra en Londres, Inglaterra. La dirección de la tienda es 28 Floral St, London WC2E 9DP, United Kingdom. Puedes contactar a la tienda llamando al teléfono 2039734716 o visitando su sitio web en freepeople.com.

La tienda se especializa en ropa de mujer, suministros de belleza, tiendas de jeans, tiendas de vestidos, tiendas de accesorios de moda y tiendas de zapatos, así como tiendas de moda vintage. También ofrece envío, servicios en la tienda, entrada accesible para sillas de ruedas, estacionamiento accesible para sillas de ruedas, ropa para mujeres, visitas rápidas, tarjetas de crédito, tarjetas de débito y pagos móviles NFC.

En Google My Business, Free People tiene 48 reseñas y una opinión promedio de 3.6/5.

👍 Reviews of Free People

hotpot888

1/5

Terrible customer service. Staff here barely acknowledge customers – the complete opposite of their Regent Street store. I was walking down the staircase at a normal pace when one staff member came rushing up, almost hit me in the face, and didn’t even bother to apologise. She just huffed and puffed like I was in her way. A few minutes later, she came back down and did the exact same thing, brushing past me with the same attitude. It’s retail, I’m sure management can find someone who actually wants to be there and knows how to treat customers with basic respect.

Phoenix W.

5/5

The staff here was delightful, especially Grace. She offered assistance and helped me to find the exact fashion vibe I was looking for. The fitting rooms are really pretty and I love the way everything is organised and displayed. Thank you for a lovely shopping experience.

Laura M.

2/5

Nice staff and cute items, but very expensive and when I got home the two items completely broke and I didn’t do anything juste took them out of my bag… going today to see if they can give me a refund or an exchange I’m very disappointed.

Dimitrina K.

5/5

I love Free People and mainly shop online, but I went to the store for a quick visit on my lunch break. The shop assistants were busy reorganising, however noted my arrival immediately and offered to help. Sage was so helpful with checking for sizes and offering guidance! I walked out with a few pieces, packaged beautifully in a reusable Free People bag. I will be going back for more. Great experience in the store, thank you!

Soni K.

5/5

Lovely staff! The regents st store is amazing.

Heather H.

1/5

TERRIBLE CONDESCENDING CUSTOMER SERVICE - GO ELSEWHERE! I wish I had taken heed of the negative reviews about this store before visiting. I’ve spent thousands on Free People online over the years, and love the aesthetic but the service I received yesterday was unpleasant at best. It breaks my heart to write this review as I so wanted to love the experience. I went downstairs when the shop wasn’t too busy and was followed my a member of staff. This was fair as I was the only one down there and it was sensible to have a member of staff with customers. The staff member huffed and puffed and looked like she didn’t want to be there and I, the customer was inconveniencing her. I asked if they stocked something I had seen online and she rather condescendingly told me to go to urban outfitters. I was disgusted busy her tone and put back the coat I was considering buying and left. I never leave bad reviews but this experience is enough to stop me buying from Free People.

Brianna S.

5/5

Beautiful store with the loveliest staff. Everyone was very friendly. Katy was extremely helpful! Checking in, getting me other sizes, making suggestions..but not in a pushy way. I spent more than I normally would have, but it felt worth it for the level of service I received. Definitely will be shopping here again!

Tunya P.

1/5

Went to the store yesterday around 3-4pm and wasn’t impressed by the two staffs. The ground floor had strong smell of food, like biryani or cumin curry. The staffs were complaining about other customers in front of me of how they perhaps misplaced some items in the shop. One staff looked indifferent to help and when I asked about how to use a hair accessory, she said arrogantly to make her look superior.