Advantage Specialties

customer service is a joke here , they are RUDE and unprofessional ! I wanted for a call from them when our order was done , no call , I called and was greeted but a very rude person who then started to yell at someone or something in the back ground , no i sorry or anything , then was told she would only be there another hour . so we hurried there walking in wait and waited ... then she come in no hi or hello . no eye contact , no ty no shirts in a back just thrust into our arms ... wow we will not be back

Terrible customer service. Against my judgement, I decided to go with them instead of Mary Ann's or Scrubs Paradise because I needed some embroidery done sooner. I had originally dropped off some scrub tops for school in March and explained to them that I would need them by 4/5. I was told they would have it done well before then and I would receive a call when they were done. Today 4/15 I called asking about them since I had not received a call. An older woman answered the phone and told me they were ready a while ago, and that I was called several times and that my voicemail is full(which isn't true). I was not arguing and was being polite, since I do need my school uniform. I tried explaining to her that I did not receive a call from them and she very rudely cut me off, yelling about how she's not discussing anything and this isn't the first time she's had customers say they haven't received a call from them( which obviously points to a problem on their end). She then proceeded to yell at me that they're ready as if I was dumb and hung up the phone as I was speaking. I don't even really feel comfortable going to pick them up due to how she made me feel over the phone. The younger lady was really sweet when I dropped them off, so I don't really understand the change. I typically love supporting local businesses but I'll never patronize them again or recommend them to a soul.

Great service! Walked in on a Thursday and had what I needed by Friday before noon! Did a great job making slight changes to the logo so the embroidering would turn out perfect! Thanks again! We also have our daughters uniforms embroidered here and they always do great and with timely service! Thanks again!

I was referred by a softball colleague. Immediately upon sending my design and shirt/hat requirements, Jane sent emails of the logo and shirt/hat. She spent a good part of the day with me going back and forth till I was happy. She promised the delivery, which in the times of Covid delays, still got me my hats & shirts on time for the first game. She bent over backwards to accommodate and ensure that I was satisfied. I will be giving her another order when the new season starts again in December. The company is hard working amongst all the shipping delays these days. I did have to change my shirt color a little due to vendor stock quantities. Hopefully like everything else, that will get better in time. Thank you Neil Schulman The Cougar's Softball Team, The Villages, Fl.

The school my daughter goes to uses them for the school logo on the uniform polos. 1/4/2021 I dropped three shirts off to get the logo on, I called on 1/14/2021to check the status of the shirts and was told it would be ready that day or the following day. Since I did not get a call saying it was ready for pick up, I called today,1/21,2021. Impatiently I was told, it’s finished, you can come pick it up. I should not have to be the one calling more than once to check on the status of the shirts, and hearing they were done and not calling to let me know is not good business. That should be the company’s job. And sounding impatient when I called is VERY unprofessional. Each time I used them, I had the same problem. Unfortunately only them does the logos on my daughters school shirt.

DO NOT GO HERE. They are completely unprofessional, rude and arrogant. They accused me of stealing my own item when it took them damn near a year to complete my item. When I offered to pay, they refused because they didn't want to use their card machine and it would charge them a fee. They then tried to kick me out of the store without my product and threatened to call the cops all. Super ridiculous.

Advantage Specialties has been my go to place for about 20 years now. From high school sports, CF college events, professional exhibitions, fund-raisers, and back to high school sports, the people and the service have been top notch on each and every order. I always highly recommend this company to all my peers in the sports and teaching communities!